Booking Conditions

Cancellation Policy

 

On confirmimg your booking, we make a firm commitment to you, as our guest, to hold that accommodation for you and your party.  As our guests tend to be staying with us on holiday, reservations are often made well in advance, rather than  at the last minute. Therfore, reletting cancelled accommodation can often be difficult at short notice and, for a small business like ours, such losses of revenue can be very damaging.

When booking direct with us, a deposit is taken equal to the cost of the first night’s accommodation.  This will secure and confirm your reservation.

 

Cancellation Charges for bookings of one room only:

30+ days before arrival date                        The deposit will be refunded in full.
29 days or less before arrival date             The deposit (cost of the first night’s stay) will be charged to your credit card
7 days or less before arrival date                The full cost of your stay will be charged to your credit card

 

Cancellation Charges for bookings of two or more rooms:

30+ days before arrival date                        The deposit will be refunded in full.
29 days or less before arrival date             The full cost of your stay will be charged to your credit card and the deposit will be retained

 

Any charges will be made to the credit or debit card used to guarantee your booking. If we are able to resell your stay at short notice, charges will be refunded or if we are able to resell part of your stay, you will be refunded the cost of the days we have been able to resell. We will always try to resell any cancelled rooms to try to minimise cancellation charges to you.

We strongly advise you to ensure that you have adequate travel insurance in place to cover any unforeseen eventualities.

Please advise us by email  if you need to cancel your booking to [email protected]

 

VAT

Our rates include VAT at the prevailing rate.

 

Checking in and out

Check in is from 14.00hrs. If you will be arriving later than 6pm, please contact us to confirm your arrival time and dinner reservation.

Check out is by 11.00hrs on the day of departure.

 

Minimum Stay

Our minimum length of stay is 2 nights

 

 

Smoking

The hotel is totally non smoking. Guests are welcome to smoke outside in the garden away from the building.

Children

We welcome children from 14 years old upwards.

 

Food & Drink

Our dinner, bed and breakfast rate includes four courses from our a la carte dinner menu and breakfast. The dining room is not open at lunchtime.

Pets

We regret that we do not allow pets to stay in our hotel.

 

Damage

In the unlikely event of replacement, cleaning or repair being required to any item(s) belonging to the hotel, or the fabric of the hotel itself, because of wilful damage, or damage incurred because reasonable precautions have not been taken, we reserve the right to reclaim all and any costs incurred, including loss of business, by charging the credit card given to secure the booking, without prior consent being required.the tariff you originally booked. If we are able to resell your stay at short notice, there will be no charge or if we are able to resell part of your stay, you will be charged the days we have been unable to resell. Any charges will be made to the credit or debit card used to guarantee your booking.